BSBCMM401 Make a presentation

Assessment Booklet BSBCMM401 Make a presentation SIT50416 Diploma of Hospitality Management Ransford College Pty Ltd T/A AAAR Institute of Business & Technology 230 Church Street Parramatta…

Assessment
Booklet

BSBCMM401 Make
a presentation

SIT50416
Diploma of Hospitality Management

Ransford College Pty Ltd T/A AAAR Institute of Business &
Technology

230 Church Street

Parramatta NSW
2150

Australia

T:
1300 198 775

T: (02) 9689 2173

www.ransford.edu.au

[email protected]

ABN
86 606 260 404

ACN
606 260 404

CRICOS
03614A

RTO
Number 45178

Your
Workplace Health and Safety (WHS) at Ransford College
It
is your duty to inform staff at Ransford College if you see, hear
or come across any incident, situation or hazard that might
require immediate attention

In
case of an emergency evacuation, you are required to follow the
instructions provided by your trainer. While exiting the
building, keep calm and walk alongside the hand rails.

Why
are assessment tasks important?

To
complete your qualification, you are required to apply the ideas you
have been learning from this unit of competence.

The
assessment activities are an important part of your training program
as they provide an opportunity to apply what you have been learning
and they give both you and your trainer feedback on your progress.

How
will you be assessed?

You
will be required to complete a variety of written and practical
exercises. Instructions for how to complete the assessments are
provided within each assessment task in this booklet.

What
is required for successful completion?

Please
read this section carefully before commencing the assessment tasks.
You must carefully complete EVERY task in this booklet. You must
achieve a ‘Satisfactory’ mark for all assessment tasks to be
deemed Competent for the unit. If you are assessed as Not Competent,
you will be given some suggestions for improvement and asked to redo
your assessment.

At
the successful completion of the assessment tasks, you will have
demonstrated your competence against all of the requirements of the
unit.

Submission
of assessments

Your
trainer will advise you when to commence the assessments in this
booklet.

You
are required to complete the written assessments on a separate
document. You have access to computers which are equipped with 2010
Microsoft suite of products. You will also have access to the
internet at the College to assist with research and resources.
Assessment responses should be typed; however, handwritten
submissions will be accepted if they are clear and legible.

On
the document please include:

Your
name

The
date

The
Assessment Number and Task Number.

For
example:

John
Smith

10
August 2015

Assessment
1 – Question 1 (Record your answer).

Please
note that some assessments require additional documentation, such as
a form or a procedure, which must be included with your submission.

Make
sure you check your material before submission. You must keep a copy
of all work submitted.

Access
and equity

A
student’s access to the assessment process should not be affected
by restrictions placed on the location or context of assessment
beyond the requirements specified in the training package. Reasonable
adjustments can be made to ensure equity in assessment for people
with disabilities, including language and literacy. Adjustments
include any changes to the assessment process or context that meet
the individual needs of the person with a disability, but do not
change competency outcomes. If you believe you have a disability
that may affect the completion of these assessment tasks please speak
to your trainer.

Assessment
outcomes

Your
assessment submission will be assessed and you will be given
feedback. Each assessment task will be marked as either Satisfactory
or Unsatisfactory and once all assessments have been marked you will
be given an outcome of Competent or Not Competent for the unit of
competence.

What
can you do if you don’t agree with the assessment result?

If
you do not think the assessment process is valid, disagree with the
assessment outcome, or believe that you have been treated unfairly,
you can appeal.

The
first step is to discuss the matter with your trainer. If you still
do not agree, you are able to request a re-assessment. It is
possible to have your assessment submission assessed by a different
assessor.

If
you remain dissatisfied after the re-assessment, you should contact
your trainer. Full details of the appeals process are contained in
your Student Handbook.

Declaration
of Authenticity

You
are required to sign a Declaration
of Authenticity
for every written assessment submission. The Declaration is a signed
statement from you stating that the assessment submission is your own
work.

Student Name

Student ID

Term

I declare that all work
completed in this assessment is my own

Student Signature

Date

Trainer/Assessor Name

Provide answers to all of the questions below:

Identify
and describe three ways of collecting information to get feedback on
a presentation. For each information collection method, explain how
you can use the information to review your presentation.

Identify
two examples of legislation or regulations that should be considered
in planning and delivering a presentation. For each one you
identify, explain how the legislation or regulation impacts on a
presentation.

Identify
two examples of organisational obligations and requirements that
should be considered in planning and delivering a presentation. For
each one you identify, explain how the organisational obligation or
requirement impacts on a presentation.

Describe
three principles of effective communication. Provide an example to
illustrate your answer.

Outline
two reasons why a presenter may choose to use presentation aids and
materials to support presentations.

Describe
two types of presentation aids that can be used to support
presentations. For each one, explain how you would use the
presentation aid to support the presentation.

Describe
two types of presentation materials that can be used to support
presentations. For each one, explain how you would use the
presentation aid or material to support the presentation.

Outcome

S

NYS

Is
resubmission required

Yes

No

Trainer
signature

Student
signature

Trainer
Comments

Assessment 2- Presentation planning project

Complete the
following activities:

Plan
presentation

You
will need to identify a presentation topic to conduct a presentation
of approximately 15 minutes. Review the information below to assist
you in choosing a presentation topic.

As
you will have to provide a presentation of 15 minutes, you should
make sure that you will be able to access enough information and
prepare sufficient material for your presentation.

Presentation
topic

Choose one of the
following:

Occupation of
interest

Your
presentation could focus on an occupation that is of interest to you
and that a student studying your course could pursue following the
completion of their course. Your presentation should include a range
of information about the occupation/s. For example, key roles and
responsibilities, key skills required to complete the job, job
outlook both in Australia and overseas, training required and average
salaries.

Topic of interest

Your
presentation could focus on a topic that you are studying in your
course and that is of particular interest to you. Your presentation
should address key concepts related to the topic. For example, if you
are studying marketing, your topic could be the effectiveness of
digital marketing and include a range of information about its
purpose, contrast with other forms of marketing and statistics about
its effectiveness. Similarly, if you are studying human resources,
you may choose to develop a presentation about the use of social
media for recruitment.

Once
you have chosen your presentation topic, review the information in
Presentation Requirements.

Use
the Presentation Plan Template to guide your work.

Send
an email to your assessor.

The
text of the email should be in grammatically correct English, written
in an appropriate (polite, business-like) style.

It
should introduce and summarise the contents of the attachment, seek
their feedback and Ask for them for the place, date and time of your
presentation.

The
email text should also ask about what equipment will be available,
and whether there are any other considerations that you should make
while preparing for your presentation.

Attach
your completed Presentation Plan Template to the email.

Revise
your presentation plan.

Update
your presentation plan, taking into account feedback from your
assessor on your presentation plan.

Also
make any changes that you must make to your plan due to any physical
or resource restrictions that your assessor has informed you about in
their return email.

Save
this document as Revised Presentation Plan.

Send
an email to your assessor.

The
text of the email should be in grammatically correct English, written
in an appropriate (polite, business-like) style.

It
should introduce the attachment, and summarise changes that you have
made to your plan

Attach
your Revised Presentation Plan to the email.

Create
your presentation.

This
will include:

researching
the topic that you have chosen

preparing
your presentation in Microsoft PowerPoint according to the
presentation strategy and format that you have chosen

preparing
the presentation aids and materials that you have identified as most
suitable for your target audience.

Make
sure you practice your presentation prior to delivery.

Write
an evaluation plan.

Write
a short (about half a page) report on how you will evaluate the
effectiveness of your presentation.

You
should choose two techniques that can be used to evaluate the
effectiveness of your presentation and then prepare the associated
documents. For example, if you choose to develop a survey you will
need to develop a short questionnaire that you can provide to
participants after the presentation.

The
purpose of the evaluation is to seek feedback on participants’
understanding of the ideas and concepts you presented, as well as
their ideas on how you can improve your performance.

If
your evaluation methods include hard copy questionnaires or similar,
ensure that enough copies of these are printed out and brought to
your presentation.

Send
an email to your assessor.

The
text of the email should be in grammatically correct English, written
in an appropriate (polite, business-like) style.

It
should introduce and summarise the contents of the attachments, and
seek their feedback.

Attach
your evaluation plan, your PowerPoint presentation, and any the
presentation aids and materials, to the email.

Where
the presentation aids and materials cannot be sent, electronically,
submit them in hard copy.

Outcome

S

NYS

Is
resubmission required

Yes

No

Trainer
signature

Student
signature

Trainer
Comments

Assessment 3- Presentation
delivery and evaluation project

Complete the
following activities:

Prepare for
presentation.

Prior
to delivering the presentation, you are required to meet with the
presentation helper (another student) to advise them of their role
and responsibilities within the presentation.

Clearly
outline the tasks to be completed and then confirm that your
instructions have been understood by asking the presentation helper
to confirm their understanding of their role and responsibilities.

Your
assessor will observe you briefing the student and you will be
assessed on your ability to provide clear instructions on the role
and responsibilities of the presentation helper.

Deliver
your presentation

Ensure
that you:

Open
your presentation with the opener you planned to engage the audience

Introduce
your presentation, including:

Purpose
of the presentation

Outline
of content to be delivered

Desired
outcome/s.

Advising
your audience that they will be able to ask questions during and the
end of the presentation according to your presentation plan.

During
the presentation, you must:

Clearly
deliver the presentation content according to the presentation plan
and in the time specified.

Use
the presentation aids and materials you have prepared and to ensure
that key concepts and ideas are conveyed to your audience.

Use
effective communication skills to clearly convey information
including:

Speaking
clearly and concisely

Using
non-verbal communication to assist with understanding

Asking
questions to identify required information

Responding
to questions as required

Using
active listening techniques to confirm understanding

Use
persuasive communication techniques to ensure audience interest as
identified in your presentation plan.

Monitor
the audience’s non-verbal and verbal communication during the
presentation to ensure their ongoing interest and understanding, and
attainment of your presentation outcomes. Use planned engagement
technique/s (as identified in your presentation plan) at a suitable
point to assist with continuing engagement. Note that your assessor,
in the role of one of the audience, will give an indication that
they more be bored or uninterested, and you should use this as a
signal to use your planned engagement technique. Your assessor will
asses you on this skill.

Summarise
key concepts and ideas throughout the presentation to aid
participant understanding.

Provide
a conclusion to the presentation.

Provide
opportunities for questions and respond as required.

Develop
an evaluation report

At
the end of the presentation, provide each participant with the
documentation that you prepared to evaluate your presentation. Ensure
that this is completed and returned to you immediately after the
presentation. Scan these to submit with your evaluation report.

Analyse
the feedback from the surveys to develop a short (approximately one
page long) evaluation report that addresses, as a minimum, the
following:

What
was the overall feedback from your presentation?

What
positive comments were made, if any?

What
suggestions for improvement were made, if any?

Based
on the feedback, what aspects of your presentation would you change,
including changes to ideas and concepts presented?

What
was the overall feedback from your presentation?

Update
your presentation, and presentation aids and materials.

Review
this material in the light of the feedback that you have received,
what you have included in your evaluation report.

Update
the presentation and material so that they will have an improved
impact when they are used next.

Send
an email to your assessor.

The
text of the email should be in grammatically correct English, written
in an appropriate (polite, business-like) style.

It
should introduce and summarise the contents of the attachments, and
provide a brief summary of changes you have made in response to the
feedback.

Attach
the following to the email:

Evaluation
report

Presentation
audience feedback

Updated
presentation

Updated
presentation aids and materials. If the presentation aids and
materials are in hard copy form only, submit these in person to your
assessor.

Outcome

S

NYS

Is
resubmission required

Yes

No

Trainer
signature

Student
signature

Trainer
Comments

Student Name

Student ID

Date

Student Signature

Tasks

Satisfactory

Not yet satisfactory

Date

Assessment 1

Assessment 2

Assessment 3

Outcome

Competent

Not Competent

I have been provided with feedback on the evidence I have submitted.
I have been informed of the assessment result and the reasons for the
decision.

Student signature

The student has been provided with feedback and informed of the
assessment result and the reasons for the decision.

Trainer/Assessor signature
Date
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