What is communication and how does it impact on negtiation result? Give examples.How can you explain “perception-communication” in negotiation? Give examples.Study the case ” Twin Lakes Mining Company” posted last week and explain the following: What kinds of mistakes can be avoided?
Management is the process of designing and maintaining an environment in which individuals, working together in groups, efficiently accomplish selected aims (Koontz and Weihrich 1990, p. 4). Management has in the past been blessed by the input of the four great pioneers, they kind of somehow paved the path for a more efficient style of management that has been utilized in our time. In order to do justice to this topic, I have to delve briefly into the history of management, so that that you may understand how it all began. In no particular order, these are the pioneers and their impact they had in management. Peter Drucker: Whether we acknowledge it or not organization and practice of management in our times is derived largely from some of the ideas of Peter Drucker, he put great emphasis in listening, questioning and allowing natural patterns emerge from answers. He was the master of observation, through which he will come up with simple ideas that triggered outstanding results, what made Drucker genius was his ability to figure out patterns among seemingly odd principles, he was quoted to once say â The most important thing in communication is to hear what isnât being said.â From what he taught was the importance of selecting the right people, focusing on opportunities and not the problems and emphasis of getting on the same side of the desk as the customer, and also the need to understand and refine their advantages. He definitely applies the democratic style of management, where he gives flexibility to the employees, so as to allow the team to grow as one whole unit, also delegating tasks and allowing team members to get on with decision making, giving the employee a sense of ownership. In this technique, team building skills, social harmony and cooperation are aimed to acquire a target. Maslow: Abraham Maslow was another pioneer of management who felt that a human beings basic needs came in a hierarchical order, arranged originally as a five steps pyramid. His theory was based on everyday healthy people who utilised all their talents, abilities and potential. Basic needs are physiological, like food, water and sleep and psychological, like love, security and self-esteem. These basic needs can also be referred to, as deficiency needs since if failed to be met, the individual will strive to make up the deficiency. The higher needs are referred to, as Meta needs or simply as growth needs, and these are justice, goodness, beauty, order, unity and so on. Basic needs come prior to the growth needs, that is people who lack basics such as food and water, cannot attend to beauty or justice. A need higher in the hierarchy will become a cause of behaviour so long as the needs prior to it are satisfied. Unfulf>GET ANSWER Let’s block ads! (Why?)