Information Systems Analysis & Design

COIT20248 – Information Systems Analysis & Design Referencing Styles : Not Selected | Pages : 52 (Term 3, 2016) Case Study For Assignment 1 &…

COIT20248 – Information Systems Analysis & Design

Referencing Styles :
Not Selected | Pages :
52

(Term 3, 2016) Case Study For Assignment 1 & Assignment 2 The
Case: Australian Institute of Technology (AIT) “Australian Institute of
Technology” (AIT) is a private Registered Training Organisation (RTO)
operated and owned by Mr Wilson Smith and close family members. The RTO
specialises in IT & Business courses for international and domestic
students. The RTO started a few years back after Wilson was made
redundant from Department of Education & Training. In-order to
utilise his skills and experience Wilson decided to setup an RTO and in
this process he was helped by his wife who was a retired school teacher.
The RTO started with just Wilson and his wife, however as they started
to add more students, additional staff were hired. Initially all
information regarding students, staff, agents, admissions, enrolments
etc. was maintained using paper based files. All processes and systems
within the RTO were manual; however these have started taking their toll
on Wilson and his retired wife. As the RTO grew the compliance
requirements increased and accurate capturing and reporting of data
became extremely critical. As the RTO grew in popularity Wilson decided
to expand operation to Gold Coast, Sunshine Coast and in Brisbane.
Current Manual Process Student approaches AIT directly or via an agent
to discuss admission options and provides bio demo information, contact
details, copies of passport, visa status, English language proficiency
results and previous qualifications. AIT staff prepare offer letter
depending upon the program and campus selected by the student and send
this to the student or agent requesting the offer letter. If the student
accepts the offer then fees is collected and a COE (Confirmation of
Enrolment) is issued to the student / agent concerned. The student then
arrives at AIT and their enrolment is completed and they start their
program by attending face to face classes. Attendance of students is
tracked during their study. Subsequently as students’ progress through
the program their grades are recorded for each course. Once the student
finishes all required courses they can apply to graduate. The
recruitment agents are paid commission for recruiting students for the
RTO. The agents are required to submit invoices for the students they
have recruited. The RTO checks these invoices for accuracy and invoices
are paid past the census date. Details that are currently manually
recorded are:- ï‚· Student name, address, contacts details (phone,
mobile, email) Visa & Passport Details Details of offers applied,
received Details of Fees paid by student to the RTO Details of COE
issued like COE Number, COE Date, COE Duration & Fees Student
previous educational documents Student English Proficiency Results (Like
IELTS or PTE or OET Exam results) Visit & Call Notes of all
interactions with students COIT20248 – Term 3, 2016 – Case Study – ver
03.11.2016 Page 1 of 2 Reminders set by staff to follow-up offers, COE
or payments List of agents Students referred / recruited by each agent.
List of students enrolled and the courses they are enrolled in Student
grades Student completion and graduation Student attendance Agent
commissions and payments Accounting All invoices are processed manually
using pen and paper and outstanding commission payments from agents are
tracked using excel sheets and by setting reminders in Microsoft
Outlook. This is often causing duplicate payments or over payment of
agent commissions. Problems with the Current System 1. Only one staff
member can access important information at a time which causes
bottlenecks especially if staff are away 2. There is some duplication
with paper and excel records 3. Records are held in computer
applications plus in paper form 4. The system does not provide an
effective means for keeping deadline details Due to these problems,
student’s data and agent commission’s data are not being properly
captured or tracked and the accrediting body has expressed concerns.
Desired System Wilson wants to have a system so that students can lodge
online applications for admissions, and the system can be accessed by
AIT’s recruitment agents as well. Agents must be able to log into the
system to lodge online applications, attach documents, track status of
applications and lodge online claims for commissions. Wilson decides to
engage you as a software consultant. He has hired your company, Global
Business Systems as consultants to carry out analysis and develop the
specifications for an automated Student Management System (SMS) that
covers all aspects from prospecting, admission, enrolment to graduation.
The system also must cater for agents to lodge online applications,
lodge and track agent commission claims. Wilson has earmarked a budget
of $150,000 for this project with a discount rate of 5%. He estimates
that the new system will help in reducing staff cost by $2,500 per month
and save overpaid agent commissions by at least another $4,000 per
month thus increasing overall profitability by $6,500 per month.
Maintenance cost could be estimated at around $500 per month. COIT20248 –
Term 3, 2016 – Case Study – ver 03.11.2016 Page 2 of 2 COIT20248
Information Systems Analysis and Design Assignment 1 – About Systems
Development Due date: Weighting: Length: Objectives Week 6 Thursday
(22nd December 2016) 08:00 PM AEST ASSESSMENT 30% 1500 words (+/- 10%) 1
This assessment relates to course learning outcomes 1, 2, 3 and 4
stated in the e-course profile. Assessment 1 is an individual
assessment. In assessment 1, you are assigned tasks which assess your
course knowledge gained between weeks 1 and 5 about different facets of
systems development. All students will have to write a report showing
the answers to the questions in tasks 1-5 below. Please note that ALL
submitted A2-reports are passed through a computerized copy detection
system and it is extremely easy for teaching staff to identify copied or
otherwise plagiarised work. ï‚· Copying (plagiarism) can incur
penalties ranging from deduction of marks to failing the course or even
exclusion from the University. ï‚· Please ensure you are familiar with
the Academic Misconduct Procedures, available from:
http://policy.cqu.edu.au/Policy/policy_file.do?policyid=1244 The tasks
For the purpose of this assignment, you are assumed to be one of the
software consultants appointed to shoulder the system analysis
responsibilities in, Global Business Systems in the project outlined in
the case study. You will plan and manage the project as well as
investigate and document its system requirements. For your Assignment 1
submission, you will produce a report that discusses this project based
on your understanding of it and the related investigation results
through the tasks below. Task 1: (10 marks) Approaches to Systems
Development ï‚· How would Australian Institute of Technology go about
developing its information systems? (5 Marks) ï‚· Justify your choice of
your selected approach to systems development. (5 Marks) Task 2: (15
Marks) Systems Requirements ï‚· What are the primary functional
requirements for the system in the case study? (10 Marks) ï‚· What are
the non-functional requirements for the system in the case study? (5
Marks) Task 3: (15 Marks) Project Cost Benefit Analysis ï‚· Discuss your
Project Cost Benefit Analysis. (7.5 Marks) ï‚· Provide an excel spread
sheet with details in a Project Cost Benefit Analysis. (7.5 Marks) Task
4: (20 Marks) Project Schedule ï‚· Show a work breakdown structure and a
project schedule as a Gantt Chart. Explain both of them and discuss how
they relate to each other. (10 Marks) ï‚· Given the system goals,
requirements, and scope as they are currently understood, is the project
schedule reasonable? Why or why not? (10 Marks) Task 5: (25 Marks)
System Information Requirement Investigation Techniques Who are the
stakeholders involved? (5 Marks) ï‚· Explain your choice of the 3 most
useful investigation techniques. (10 Marks) Justify the usefulness of
these 3 investigation techniques. (10 Marks) The Report (Important: The
report makes up 100 marks – scaled to 30%) You will produce a report
that aims to explain your systems analysis results as per the layout and
submission guidelines mentioned below. Report Layout and Submission
Guidelines In the template file “COIT 20248 Assessment1TemplateFile” (in
MS Word) provided to you, the report for ‘Systems Development’ has been
organised using the following headings and guidelines. Students are
advised to observe the word count in each section when developing the
report. Title Cover Page with clear details of course title/name,
student number/name, lecturer & tutor (Provided in template file)
ï‚· Introduction (Provided in template file) *about 100 words o
Introduction must clearly define the aims of the report. o Introduction
must identify the project objectives. The Approach to Systems
Development – Task 1 *about 250 words o How would Education In Australia
go about developing its information systems? o Justification for your
chosen approach to system development ï‚· Systems Requirements – Task 2.
*about 250 words o List the primary functional requirements for the
system in the case study. o List the non-functional requirements for the
system in the case study. ï‚· Project Cost /Benefit Analysis – Task 3
*about 200 words ï‚· Project Schedule – Task 4 *about 200 words o Show
work breakdown structure in the project as well as the project schedule
Gantt Chart? What are they and how do they relate to each other? o Given
the system goals, requirements, and scope as they are currently
understood, is the project schedule reasonable? Why or why not? ï‚·
System Information Requirement Investigation Techniques – Task 5. *about
250 words o List the stakeholders involved. o Explain your choice of
the 3 most useful investigation techniques. o Justify the usefulness of
these 3 investigation techniques. ï‚· Reflections and Conclusions *about
100 words o Present your reflections about this project (e.g.
achievement and constraints). o Provide a brief summary of your findings
References (must complete by showing 1 or more references with their
related in-text citations) Note: The recommended number of word in each
section in the report is to be used as a rough guide. Help To help
student members communicate, forums have been created for your use on
the course Moodle website for Assessments 1 and 2. Please use them to
help you work through your report. Help on writing reports is contained
in the Faculty Guide for Students – Chapter 4 – available here:
http://www.cqu.edu.au/
data/assets/pdf_file/0003/2289/Extract-of-Chapter-3.pdf You may also
benefit from a video supplied by the CQUniversity Academic Learning
Centre available here: http://www.youtube.com/watch?v=J0v9ekxeoko
Assessment criteria – Assignment 1 marking guide Marks for Assignment 1
will be allocated as follows: TOPIC Weight Mark Introduction (5 marks)
Clearly defines the aims of the report Identifies the project
objectives. 2.5 2.5 Approach to Systems Development – Task 1 (10 Marks)
How would Australian Institute of Technology go about developing its
information systems? ï‚· Justify your choice of approach to systems
development. 5 5 Systems Requirements – Task 2 (15 Marks) What are the
primary functional requirements for the system in the case study? What
are the non-functional requirements for the system in the case study? 10
5 Project Cost Benefit Analysis – Task 3  Discuss your Project Cost
Benefit Analysis Provide an excel spread sheet with details in a Project
Cost Benefit Analysis 7.5 7.5 Project Schedule – Task 4  Provide the
project work breakdown structure & schedule – Gantt Chart Explain
whether, given the system goals, requirements, and scope as they are
currently understood, is the project schedule reasonable? Why or why
not? 10 10 System Information Requirement Investigation Techniques –
Task 5 (25 Marks) Who are the stakeholders involved? Explain your choice
of the 3 most useful investigation techniques. Justify the usefulness
of these 3 investigation techniques. 5 10 10 Reflections and Conclusions
(5 marks)  Present your reflections about this project (e.g.
achievement and constraints). Briefly summarize your findings. 2.5 2.5
References 5 TOTAL: 100 Assessment mark will be weig
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